A progressive and responsive council that values community voice, service innovation and strong governance

Council Plan priorities:

  • Engagement with our community in communication and decision making
  • Future-ready service delivery through changes to culture, capability, connectivity and customer experience
  • Sound governance to build trust in the integrity and transparency of Council

Four-year initiatives:

  • Financial management

    Ensure sustainable financial management & strategic resource allocation to deliver planned infrastructure & services

    What we will do in 2023-24:

    1. Review & update 10 year Financial Plan to guide responsible & sustainable budget decisions
    2. Seek alternative revenue sources via service planning & stakeholder engagement
    3. Continue implementation of Property Strategy
    4. Enhance procurement processes & practices
    5. Oversee reporting & governance of Peninsula Leisure Pty Ltd to ensure recovery & future growth

  • Enhance/align strategy, policy & plan development

    Enhance & align strategy, policy and plan development and prioritise services that meet community needs

    What we will do in 2023-24

    1. Develop/implement Integrated Planning & Reporting Framework
    2. Review assets to ensure meet community needs
    3. Enhance risk maturity
    4. Implement Workforce Plan
    5. Implement child safe standards & develop year 2 action plan
    6. Implement year 2 actions for Gender Equality Action Plan
    7. Working with children & police checks on employees
    8. Scope, identify & implement chemical management software
  • Lead advocacy engagement

    Lead advocacy engagement and enhance relationships with all tiers of government and key stakeholders

    What we will do in 2023-24:

    1. Deliver ongoing implementation of 2021–2025 Advocacy Campaign Plan and build the profile of advocacy priorities through implementation of a communication and engagement plan

  • Transform customer service and experience

    What we will do in 2023-24:

    1. Transform digital platforms
    2. Implement Customer Experience Strategy
    3. Enhance community participation in decision making
    4. Implement IT Strategy
    5. Improve Name & Address register
    6. Digitise grave site information
    7. Prepare for Council election
  • Transparent and evidenced based decision making

    Support transparent and evidenced based decision making through sharing data and reporting

    What we will do in 2023-24:

    1. Monitor & report on Council Plan & Financial performance
    2. Enhance Transparency Hub to improve customer experience, trust and confidence in Council
    3. Increase access to Council’s open data to maximise new opportunities for release of records
    4. Progress the data protection and security plan