The existing Council Expenses Policy was adopted by Council in August 2020, to meet requirements under the Local Government Act 2020.

It was reviewed in April 2025, and a revised policy has now been drafted, following the release of the Local Government Amendment (Governance and Integrity) Act 2024 and the introduction of mandatory Councillor professional development training.


How will your feedback be used?

We invite you to review the revised Council Expenses Policy and provide feedback that will be used to refine the policy before it is presented to Council for adoption. Community input will be used to:

  • Inform the revised Policy where possible (noting limitations of content required by legislation).
  • Support implementation of the Policy.


Learn more about the Revised Complaints Policy

The Council Expenses Policy is a revised policy and was last adopted by Council in August 2020. It has been updated to reflect the changes in legislation and incorporate the requirements concerning mandatory Councillor professional development training.

Yes, it is a requirement of section 41 of the Local Government Act 2020 for Council to develop and maintain a Council Expenses Policy.

Legislation requires some elements to be included and considered within the policy. However, most parts of the policy are determined by Council.

How to participate

  • Share your feedback on the revised Policy

    Help us identify gaps and suggest improvements. Your feedback will be used to consider updates to the policy before it is presented to Council for adoption.

    Complete the survey in the 'Provide your feedback' tab by 11 June 2025.

  • Who can participate?

    We invite all individual community members who are interested to provide feedback through the survey in the 'Provide your feedback' tab on this page.

    You can make a written submission on behalf of the group (such as community group, organisation, or association) by emailing governance.enquiries@frankston.vic.gov.au

  • Follow this project for updates

    Follow this project to be notified of the engagement results and project outcomes.

Revised Council Expenses Policy

Services to support participation in this engagement.

Council can arrange a telephone interpreter for you, call us on 1300 322 322


Or you can call:



Interpreter Service: 131 450
NRS: 133 677 or 1300 555 727


Provide your feedback

Engagement outcomes

Engagement Overview

Engagement Purpose

The purpose of community engagement on the revised Council Expenses Policy was to check that the policy clearly outlines the the provision of support, payment of expenses on behalf of Councillors and reimbursement to Councillors for out-of-pocket expenses incurred in performing their duties and functions.

Engagement Dates

Community engagement was open for feedback from 12 May to 11 June 2025.

Engagement Methods

Participants were invited to review the revised policy and answer a short survey, including a space to add free text comments.

Online survey participants were required to log into Engage Frankston before providing their feedback. This was done so the project team could contact participants to discuss their feedback and provide a personalised response where needed. It also allowed for a shorter survey experience as Engage Frankston members have already provided some information about themselves such as suburb and age group.

Participants could also contact the project team directly by phone or email using the contact details published on the project page.

The policy could be reviewed in several ways:

  • View the document on a webpage (no download required)
  • Download a PDF copy of the policy to view on a device or print at home
  • Telephone the project team to ask questions and discuss the policy document

Participants had access to the following supports:

  • Language translation tool on the Engage Frankston page
  • Contact the project team by phone or email to discuss the document and provide feedback
  • Make use of Councils interpreter service or the National Relay Service

Council promoted the project to reach interested community members by:

  • Sending a new project notification email to 350 Engage Frankston members with a registered interest in "Council business and finance"

Engagement Results

During the engagement period, the Engage Frankston page was viewed 33 times, representing a 9.42% click through rate from 350 project emails sent.

The revised policy document was downloaded 15 times.

No participants chose to provide written feedback using the online survey.

Next Steps

The revised complaints policy will be presented for adoption to Council on 23 June 2025.

Learn more about Council meetings here: www.frankston.vic.gov.au/Council/Council-and-committee-meetings/Council-Meetings