Learn about our Stage 2 engagement below, and review our Engagement Report.

Why are we reviewing our Framework?

We want to know if our Framework and engagement practices meet your needs and expectations

  • The existing Framework demonstrates Frankston City Council’s commitment to:

    • Developing a consistent and coordinated approach to community engagement
    • Increasing participation and involvement in Council decisions and projects
    • Improving awareness and understanding of community engagement as central to Council decision-making
    • Providing guidelines and a toolkit for planning and delivering community engagement

  • Since 2021, our Framework has guided how Council engages with you, including:

    • Where we engage
    • Who we engage with
    • When we engage
    • What methods of engagement we use
    • How we promote our engagement projects.

  • We will use your input during this engagement to update our Framework to redefine:

    • What we engage with our community on
    • Who we engage with
    • How and where we engage
    • How we promote our engagements
    • Our community impact/interest assessments
    • Our Engagement Model.

Your feedback and ideas for a new Framework

There are many ways to engage! We asked how you wanted your voice to be heard by Council - and acted on?

In stage 1 we tested which engagement methods best suit your needs and expectations. We invited your input using one or more of the methods below to directly influence the content of our new Framework. By sharing your ideas and feedback by 31 August 2025, you also went into the draw to win one of three $100 Prezzee vouchers (see Competition Details here)!

Your input in any of our methods will be used to redefine in our Framework:

  • What we engage with our community on, including our community impact/interest assessments.
  • Who we engage with, what methods we use, and where we engage with you.
  • How we promote our engagement projects.
  • Our Engagement Model.

  • Online survey

    Complete our online survey to share your ideas and feedback on:

    • What we engage with our community on
    • Who we engage with, how and where
    • How we promote our engagements

    This activity will also be available at our in-person engagement events for this project.

    Complete our online survey by 31 August 2025 

  • Prioritisation tool

    Council’s approach to community engagement is guided by the community engagement principles set out in the Local Government Act and in our Community Engagement Policy.

    Tell us which principles are most important to you, by 'voting' for the principles you would like Council to 'focus more' on in the next 4 years, and your ideas for how we can do this.


    Share which principles are most important to you 

  • Ideas board

    Share a brief note on our online ideas board about what you would expect to see with Council 'focusing more' on community engagement in the next four years.

    You can also 'upvote' others' ideas, including those added by our Community Panel members in November 2024.

    This activity will also be available at our in-person engagement events for this project.

    Add your idea by 31 August 2025 

  • Opinion poll

    Share with us your preferred options for how and where we engage, what we engage on, and how we promote the engagement opportunities to you.

    This activity will also be available at our in-person engagement events.

    Share your opinions by 31 August 2025 

  • Workshops

    We'll be running small-group workshops to have more in-depth discussions about the Framework review.

    For more regular engagement opportunities, including Community Panels, we invite you to join Mini Frankston City.




    Register for workshops and/or Mini Frankston City 

Timeline

  • Timeline item 1 - complete

    Stage 1: Community engagement on Council services

    1891 community members engaged

    March-May 2024:

    • As part of our Your Vision for Frankston City engagement, we engaged with close to 1400 diverse community members.
    • We heard that 61% of participants want Council to 'focus more' on Community Engagement provided feedback.

    November 2024:

    • Our 39-member Community Panel discussed in-depth what 'more focus' on community could look like over the next four years.
    • This feedback has been used to develop and refine our Stage 2 engagement, and enabled us to revise our Community Engagement Policy 2025.

    2024-2025:

    • Community Satisfaction Survey responses to Council’s engagement performance
    • 7.0/10 in 2025, 6.9/10 in 2024 (increase from 6.3 in 2021)

  • Timeline item 2 - complete

    Stage 2: Community engagement to inform revised Framework

    286 community members engaged

    May-August 2025

    We invited you to participate in our Community Engagement Framework review.

    Our Community Engagement Framework guides how we ensure community voices influence Council decisions, how we engage, and how we promote engagement opportunities to you.

    Help us to review our Framework by sharing your engagement priorities and needs for the next four years by completing one or more of our engagement methods offered on this page, or in person.

    Or download the survey from our Document Library, and email a completed survey to engagement@frankston.vic.gov.au, or drop it to a Frankston City Community Centre or Library.

  • Timeline item 3 - complete

    Drafting new Community Engagement Framework 2025

    September 2025

    Your input from Stage 2 will be analysed and used to redefine in our Framework:

    • What we engage with our community on
    • Who we engage with
    • How and where we engage
    • How we promote our engagements
    • Our community impact/interest assessments
    • Our Engagement Model.

  • Timeline item 4 - active

    Stage 3: Community engagement on Draft Community Engagement Framework 2025

    October-November 2025

    We're inviting community, stakeholder and staff review and feedback on draft Framework.

  • Timeline item 5 - incomplete

    Adoption of Community Engagement Framework 2025

    February 2026

    The final Framework will be presented to Council for adoption.